Support & Contact

If you need any assistance, feel free to reach out to us through the following channels:

Contact Information

Support Phone: +1 (207) 223-7759

Email: support@genieartify.com

Live Chat: Available on the bottom right corner of our website

Company Details: DIGI DYNASTY LLC, 255 S ORANGE AVE. ORLANDO, FL.

Frequently Asked Questions

Q: How do I cancel my subscription?

A: To cancel your subscription, log into your account, go to ‘Account Settings‘, and select ‘Subscription Plan‘. Click on ‘Cancel Subscription‘ and follow the instructions. Your account will remain active until the end of the current billing cycle.

Q: How do I contact customer support?

A: You can contact our customer support through the live chat on our website, by calling our support phone number, or by emailing us at support@genieartify.com. We are available 24/7 to assist you.

Q: How do I use GenieArtify to create stories?

A: To create stories, log into your account and click on ‘Create New Story‘. Enter your prompt and customize your settings as desired. Click on ‘Generate‘ to create your story. You can save, share, or export your story once it is generated.